Aporta Privacy Policy

Effective Date: 12 September 2025

Aporta (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us when using our mobile app and website.

1. Information We Collect

We may collect:

Account Information: Name, email, phone number, and delivery address.
Order Information: Selected meals, payment confirmations, and delivery preferences.
Device Information: Non-identifiable technical data such as browser type, device model, and operating system.

We do not collect or store your credit/debit card details — payments are securely processed by third-party providers (e.g., Gloria Foods/Stripe/PayGate).

2. How We Use Your Information

We use your data to:

Process and deliver your orders.
Communicate with you about your orders or account.
Improve our service and menu offerings.
Ensure secure payments and prevent fraud.

3. Sharing of Information

We only share data when necessary:

With delivery staff to fulfill your order.
With payment processors for secure payments.
When required by law or to protect our rights.

We never sell your personal data.

4. Data Retention

We keep your account and order information only as long as needed to provide services, comply with legal obligations, or resolve disputes.

5. Your Rights

You can:

Access, update, or delete your personal data by contacting us.
Opt out of marketing communications at any time.

6. Security

We use reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

7. Children’s Privacy

Our service is not directed to children under 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.

9. Contact Us

If you have any questions about this Privacy Policy, contact us:
🌍 Website: https://aporta.co.za